USPS

USPS Wins Global Awards

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The USPS was recently recognized by the Universal Postal Union (UPU) and the Express Mail Service (EMS) Cooperative Network with the following awards for excellence in international call center service and delivery performance:

2011 EMS Customer Care Award (large group category)
2011 EMS Performance Award (silver level category)

The EMS Performance Award measures delivery performance and is reviewed and confirmed by an independent third-party auditor.

“The Postal Service is proud to receive global recognition for excellence in call center customer service and delivery performance,” said Giselle Valera, managing director and VP, Global Business.

More information at:

http://ems.coop/customer-care-award-winners
http://ems.coop/2011-ems-performance-award-winners

Source: USPS