Discontinuing
Saturday mail service is the best idea the U.S. Postal Service has
had in a long time. In fact, it is such a good idea that the
question begs "who authorized Saturday mail delivery in the first
place?"
To begin with,
a little about why ending Saturday mail delivery does make sense.
As we all know, the USPS is in a financial crunch. Mail volumes
are declining, labor costs are rising, and delivery points are
increasing daily. In a nutshell, the USPS needs to find a middle
ground where these three factors can be handled in a profitable
and reasonable manner. Ending Saturday mail delivery is the first
step in finding this middle ground. Here's why:
First, the USPS
would realize substantial savings in labor costs by ending
Saturday delivery. As it stands now, letter carriers have a
rotating day off during the week. On their day off, a rotating
(T-6) letter carrier fills in for them. For every five routes in
the USPS there is supposed to be one T-6. Cutting Saturday deliver
would eliminate the need for these (higher level and higher pay)
positions. Ending Saturday mail delivery would also drastically
reduce overtime. I don't think the USPS actually understands how
much the sixth day contributes to overtime. Because of the sixth
day, overtime comes in big eight hour chunks as regular carriers
sometimes, if not most of the time in many areas, have to work
their day off. The sixth day also contributes mightily to PTF
overtime. Many PTFs work six (even seven) days a week. Many PTFs
spend a good portion of Thursday and all of Friday on overtime.
(The USPS is understaffed on letter carriers in many areas of the
United States. This contributes to regular carriers working their
day off and PTFs working six days a week.) Delivering mail only
five days a week will reduce regular workhours and drastically
reduce overtime costs.
Workhours would
also be saved in other areas outside of the carrier craft. Ending
Saturday delivery would reduce some supervisor hours, distribution
clerk hours, and driver (dispatch) hours. Furthermore, the
proposal would also reduce transportation costs, since
regular dispatches to post offices would not be needed on the
sixth day. In addition, fuel costs for carrier vehicles would be
reduced by one-sixth.
Secondly,
delivering mail five days a week, instead of six, is more
efficient. The number of delivery points serviced each week is
reduced while the volume of mail delivered each day to each
delivery point is increased. In addition, mail volumes are
declining and will continue to decline. At some point in the
future, if we haven't already reached it, letter carriers will be
delivering the same amount of mail in five days as they once did
in six. Eliminating Saturday delivery would bring workhours and
workload into an efficient harmony.
Third, mail
delivery would be more consistent and reliable. No need to have a
T-6 or PTF fill in once a week. Delivery would be accomplished all
five days by the same person. Misdelivered mail would be reduced,
if not for the most part eliminated, and mail would be forwarded
when it is supposed to be forwarded.
Employee
welfare is another reason that this is a good idea. Many letter
carriers are currently being forced to work six days a week due to
carrier shortages. Many don't want to - they have families and a
life outside the post office. Stress mounts as a result. Sick
leave increases because carriers want or need at least one day off
besides Sunday. Family time is diminished. Friction between
carriers and the supervisor who mandated them to work is stoked.
Five-day delivery will give many carriers their life back. This
isn't the nineteenth-century when workers were forced to work
60-80 hours or more a week. This is the twenty-first century.
Forty hours and/or five days should be enough. Mission
accomplishment is important, but the business community is also
learning that employee welfare comes in as a close second.
Furthermore,
USPS competitors already have Saturdays off. They can't afford
six-day delivery and neither can the Postal Service. Neither FedEx
nor UPS make their regular rounds on Saturdays. They realize, as
should the USPS, that many businesses are closed and that Saturday
is not a traditional workday. (About 60 percent of businesses are
closed on Saturday, and many of the ones that are open are
"service" oriented businesses - restaurants, stores, etc. - where
the mail is often acted upon during the weekday by salaried
management with Monday through Friday schedules.) In fact, post offices that serve
business districts normally have a large number of businesses
closed that are marked for Saturday nondelivery. Residential
customers don't have to have or need Saturday mail either. A water
bill due in two weeks can be delivered on Friday or Monday
instead. And for those that must have Saturday delivery for
whatever reason, caller service and PO boxes are available. Why is
the USPS providing full service delivery to a population that
largely has the day off? I don't think many private-sector
businesses could afford to work their employees on Saturdays in
this highly competitive market where profits are sometimes razor
thin. Yet, some Americans think that six-day delivery is a right?
Comment: The
argument has been brought up that there would be too much mail on
Mondays if Saturday delivery was eliminated. However, many post
offices in business districts (with heavy volumes of business
mail) where businesses are closed on Saturdays are already
handling the situation just fine. One example is a post office in
Dallas, Texas that handles the city's main business district. This
district includes high-rise office buildings, the World Trade
Center, the Apparel Mart, the jail, the city's main industrial
district, and much more. Carriers at this station ask for an
average of only 30 to 45 minutes of overtime on Mondays because of
Saturday's mail.
Finally, let's
take a look at how Saturday mail delivery is accomplished. Post
offices across the country are already understaffed on Saturdays
and managers and supervisors have to jump through hoops just to
get the mail carried. Saturday is the most popular day for
requested annual leave, and according to the labor contract,
management must approve 14 percent. (For example, in a post office
with one hundred carriers, 14 carriers can be approved to be off.)
Then add a few sick calls, coincidentally the most popular day to
call in, and soon enough you have supervisors cutting back
everything but first class mail and splitting routes. Carriers on
the overtime list are then tasked with carrying bits and pieces of
other routes. Standard (bulk) mail sits on the floor until Monday
when the full complement returns. And rural routes fare even worse
on Saturdays. Most regular rural carriers are off either every
Saturday or every other Saturday. This leaves the job of Saturday
delivery to a host of Rural Carrier Associates (RCAs) whose only
job is to work one day a week. How good can that be for postal
customers and the USPS?
Ending Saturday
delivery is an idea whose time has come. Labor costs (especially
overtime) would be reduced, workhours would match workload,
workload would be more profitable, and excess T-6s and PTFs could
be used to deliver new delivery points. This one bold move could
single-handedly put the USPS back into the black.
Now, the many
reasons why it won't happen:
Opposition by
Labor Unions: William Burrus, executive vice president of the
American Postal Workers Union (APWU), has already stated that the
union would vigorously oppose such changes on grounds that "duty
assignments would be reduced and employees would be required to
relocate to more distant locations". The National Association of
Letter Carriers (NALC) is also poised to oppose such changes in an
effort to protect craft jobs (and union rolls), despite the fact
that the majority of carriers it now represents desperately want
weekends off. Go to any post office, in the big pro-union cities
or in the complacent countryside, carriers will by and large tell
you they want Saturday delivery ended. However, NALC opposed
a similar effort in the 1980s and they are poised to do the same
again.
Opposition by
postal reform advocates: Advocates for postal reform and
privatization view this proposal as a gimmick that does not
address actual problems in a bloated postal bureaucracy. They want
true ground floor up reform - the elimination of management jobs,
rate case flexibility, etc. This proposal does not serve their
needs or goals.
Opposition by
the public: Walk the streets with a carrier. Listen to customer
reaction about this proposal. Office receptionists, stay at home
moms, little old ladies, business owners, and others, few if any
have a problem with the proposal. They know that this is the right
thing to do. But wait till you hear about it in the news. Already
we are hearing about the elderly who will be deprived of their
only means of communication on Saturday. We are already hearing
about the church papers that are scheduled for delivery on
Saturday, the day before Sunday services. Yes, there will be a few
real complaints about no Saturday delivery, from the elderly and
others. And those few complaints will reach their congressional
representatives and the news. After that, the USPS is in for a
shiner of a black eye. The mean post office doesn't care about the
elderly or churches.
Not to be mean
myself, but keeping Saturday mail delivery alive so that a little
old lady can retain hope of receiving a letter from her family on
a Saturday, that she didn't get on Friday and Thursday, is not
feasible. A church paper scheduled for Saturday delivery can be
delivered on Friday, or 24 hours a day on the Internet.
Such arguments do not justify retaining Saturday mail delivery.
Congressional
Approval: Ending Saturday mail delivery requires congressional
approval. By the time the unions and the postal reform advocates
get through with their testimony the proposal will look like a
cheap trick by postal managers who are stuffing their pockets with
bonuses.
Conclusion
Many post
offices have a mission statement prominently displayed for
carriers. It reads: "Deliver the right mail, to the right place,
at the right time." The proposal to end Saturday mail delivery is
the right thing at the right place and at the right time. It's
right for the USPS, its employees, and the public. Let's do
something right for a change.
|